Shipping Information - Domestic & International

DELIVERY INFORMATION

We provide a fast dispatch service and offer a comprehensive range of delivery options, both domestically for the United Kingdom and Internationally worldwide. If your order is placed before 12pm midday (UK time), it will be dispatched the same day. If your order is placed after 12pm midday it will be dispatched the next working day.

Below you will find all a breakdown of our domestic and international delivery options and their associated costs. If you have any questions, please do not hesitate to contact us. 

Please note: Royal Mail and DHL only operate on working days and therefore we are unable to dispatch orders at weekends or on Public Holidays in the UK.

* Excludes specific states or remote regions where delivery costs are higher, these fall under Worldwide delivery 

** Orders must be placed by 12pm (UK time) for Next Day Delivery

DELAYED/LOST DELIVERIES:

The above delivery time frames are provided by Royal Mail & DHL. However, these are a guide and are not a guaranteed. If you have an urgent UK order, then we recommend you use the DHL to ensure your order gets to you the next working day, providing you place your order by 12pm.

Please note that for UK deliveries Royal Mail does not consider an item to be lost until 15 working days after the shipped date. After 15 working days we can then either re-dispatch your order or provide you with a refund.  For non UK deliveries, Royal Mail says to allow 25 working days before an item is considered lost. After this time we can either resend your order or provide you with a refund.

INTERNATIONAL DELIVERIES - DUTY & TAXES:

Orders placed outside of the EU may incur import duties or customs charges. Bluestreak Crystals is not liable for any import duties or taxes charged by Customs. Please contact your local Customs Office for more information on what charges may apply. Failure to pay import duties / customs charges and accept delivery will incur additional charges from us should any items be returned.