We provide a fast dispatch service and orders are shipped throughout the United Kingdom and worldwide via DPD and DHL Express. DPD provides a fast premium delivery service for the United Kingdom and a reliable cost effective solution for international delivery. DHL Express is trusted worldwide for super-fast and secure international delivery.
If your order is placed before 12pm midday (UK time), it will be dispatched the same day. If your order is placed after 12pm midday it will be dispatched the next business day. We will email you within one business day should we require additional time to dispatch your order. Please note: we are unable to dispatch orders at weekends or on public holidays in the United Kingdom, because our office is closed.
Shipping Costs & Delivery Times
Shipping options, estimated delivery times and estimated delivery costs can be found in the respective sections below. Please note: Estimated Delivery refers to the delivery time once your order has been dispatched.
In addition to the standard delivery options below, we also offer FREE SHIPPING to the United Kingdom for orders over £75, and to key destinations worldwide for orders over £200* (or international currency equivalent). *Free shipping is calculated on the order value excluding shipping costs and is restricted to fifty four international countries.
United Kingdom
Envelopes / Small Parcels
- DPD, Next Business Day Delivery : £4.99 GBP
- DPD, Next Business Day Delivery By 12pm : £9.99 GBP
- DPD, Saturday Delivery : £12.99 GBP
- DPD, Saturday Delivery by 12pm : £19.99 GBP
Medium / Large Parcels
- DPD, Next Business Day Delivery : £5.99 GBP
- DPD, Next Business Day Delivery By 12pm : £9.99 GBP
- DPD, Saturday Delivery : £12.99 GBP
- DPD, Saturday Delivery by 12pm : £19.99 GBP
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
* DPD shipping for remote areas such as Channel Islands, Isle of Man, Jersey and Northen Island takes 2-3 days for delivery and costs £9.99.
Australia
Envelopes / Small Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $22.99 AUD
- DHL Express GoGreen, 3 to 5 Business Days For Delivery : $57.99 AUD
Medium / Large Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $54.99 AUD
- DHL Express GoGreen, 3 to 5 Business Days For Delivery : $71.99 AUD
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
Canada
Envelopes / Small Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $19.99 CAD
- DHL Express GoGreen, 3 to 5 Business Days For Delivery : $32.99 CAD
Medium / Large Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $49.99 CAD
- DHL Express GoGreen, 3 to 5 Business Days For Delivery : $49.99 CAD
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
Europe
Envelopes / Small Parcels
- DPD Direct, 4 to 10 Business Days For Delivery : €9.99 EUR
- DHL Express GoGreen, 1 to 4 Business Days For Delivery : €23.99 EUR
Medium / Large Parcels
- DPD Direct, 4 to 10 Business Days For Delivery : €17.99 EUR
- DHL Express GoGreen, 1 to 4 Business Days For Delivery : €30.99 EUR
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
* Shipping costs for certain European countries are much higher and these countries fall under Worldwide delivery.
United States of Amercia
Envelopes / Small Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $9.99 USD
- DHL Express GoGreen, 2 to 4 Business Days For Delivery : $23.99 USD
Medium / Large Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $22.99 USD
- DHL Express GoGreen, 2 to 4 Business Days For Delivery : $32.99 USD
* USA tariffs announced by President Trump. The new tariffs only apply to orders over the value of $800. If your order is less than $800 there is no impact and no additional charges to pay. You can find more information on our USA tariffs page.
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
* Excludes specific states or remote regions where delivery costs are higher, these fall under Worldwide delivery.
Worldwide
Envelopes / Small Parcels
- DPD Direct, 5 to 15 Business Days For Delivery : £19.99 GBP
- DHL Express GoGreen, 3 to 8 Business Days For Delivery : £34.99 GBP
Medium / Large Parcels
- DPD Direct, 5 to 15 Business Days For Delivery : £36.99 GBP
- DHL Express GoGreen, 3 to 8 Business Days For Delivery : £47.99 GBP
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
* For certain countries DHL Express is the only shipping option available.
Route Package Protection
Route's Package Protection is a package protection solution that provides coverage for your order in the event that your order gets lost, stolen, or damaged while in transit. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re fully 100% supported, no matter what, FREE of charge. If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced.
How does Route work?
If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.
Need to file a claim? File one here.
When should I file a claim?
Package Status is Delivered (Stolen)
- Claims for packages marked by the carrier as “delivered” must be filed within 30 days from the date and time shown by carrier as delivered.
Package Lost in Transit
- Claims for packages presumed to be lost by the carrier, where the status is not “delivered” must be filed no sooner than 7 days after the scheduled delivery date for domestic shipments (and 15 days for international shipments), but not later than 30 days from the last checkpoint on the carriers tracking.
Package Arrives Damaged
- Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 30 days from when the package was marked as delivered.
Need to file a claim? File one here.
What if my package doesn't arrive or is stolen?
Route provides full coverage of your package if does not arrive because it is lost in transit by the carrier or it is stolen after delivery. If your order has not arrived or goes missing after delivery, please file a claim with Route.
What if my package arrives damaged?
Route covers damage as well! If your order has arrived to you damaged, please take photos of the damaged items and the packaging it arrived in and include these photos as evidence when filing your claim. If your order is damaged, please file a claim with? Route.
What are Route's Terms and Conditions?
For more information on Route's Package Protection policies, please see their Terms & Conditions.
DHL Express GOGREEN
GoGreen Plus is a dedicated solution to help individuals and businesses reduce the carbon emissions within the network their international shipment travels through by the use of Sustainable Aviation Fuel (SAF). SAF is a biofuel that is produced from renewable sources such as vegetable oils, animal fats, waste products, and agricultural crops. SAF is specifically designed to be used as a substitute for traditional jet fuel and can reduce lifecycle greenhouse gas emissions by up to 80% compared to fossil fuels.
Taxes & Customs Duties
If you are located outside of the United Kingdom i.e. European Union, United States of America or Canada etc. you are not required to pay UK VAT / Tax on your purchase from Bluestreak Crystals.
Important note: VAT may be included on the items in your basket until you enter your location at checkout, at which point it will be removed.
Import duties and customs charges may be charged on entry to your country by your local customs office. Bluestreak Crystals is not liable for any import duties or taxes and you will need to pay for any additional charges. If you are unsure what these charges may be, please contact your local Customs Office for more information before placing an order. Failure to pay import duties or taxes and accept delivery will incur additional charges from us should your order be returned.
Invoices
When an order is placed via our online shop, you will receive order confirmation via email. This order confirmation email contains a link, which allows you to download a commercial invoice for your order.
If for some reason you lose an invoice, we can manually provide you with a copy an invoice as long as it is within 90 days of placing your order with us. After this time, we are unable to provide invoices.
Returns & Refunds
Should you have any issues with your order, please refer to the Returns Policy section of our website.