If you are a consumer in the EU, you have the right to withdraw from your purchase within 14 days of receiving your goods, without giving a reason. To exercise this right, complete the short form below. You do not need an account, and you can withdraw whether you ordered as a guest or a registered customer.
Once you submit the form, you will receive an acknowledgement of your withdrawal request by email, confirming the date and time we received it. We will then process your withdrawal and any refund due within the timeframe required by law.
Certain items may be exempt from the right of withdrawal, such as personalised or made-to-order goods and sealed items unsealed after delivery. If your order contains exempt items, this will be confirmed when we process your request.
