CUSTOMER REVIEWS

What Our Customers Say

Real reviews from the makers, designers, and creators who shop with us, rated 4.96 out of 5 across thousands of verified reviews.

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Independently Verified Reviews

For over ten years, makers have trusted us with their projects, from nail technicians and costume designers to jewellers and crafters. That's why we've partnered with Judge.me and Trustpilot to manage our reviews: both platforms are independent and completely outside our control, so we can't amend reviews or create fictitious feedback. What you see is what our customers genuinely think.

  • 🏆 Platinum Authenticity — 100% of our reviews are verified customer reviews, with no fictitious feedback.
  • 🔍 Platinum Transparency — 100% of our customer reviews are publicly available, with none hidden.

Our Customer Reviews

Read genuine, verified reviews from customers who've shopped with us, in their own words.

Why Customers Choose Us

It's not just the crystals. Here's what customers tell us they love most:

  • ✅ Genuine, authorised crystals — as a Swarovski Authorised Distribution Partner and Preciosa Authorised Partner, customers know they're getting the real thing, every time.
  • ✅ A brand and size for every project — with Swarovski, Preciosa, Serinity, and Estella in every size and colour, there's a perfect match for any budget.
  • ✅ Fast, fully tracked worldwide shipping — orders dispatched quickly and tracked to the door, whether customers are in the UK, the US, or beyond.
  • ✅ Friendly, expert support — a knowledgeable team on hand to help with sizing, colours, glue, and application whenever it's needed.
  • ✅ Trusted for over ten years — a family-run business that thousands of makers return to again and again.

Share Your Experience on Trustpilot

Bought from us recently? We'd love you to share your experience. Leave us a review on Trustpilot, it helps us improve and helps other makers shop with confidence.

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Customer Review FAQs

Everything you need to know about our customer reviews, from how we keep them genuine and what the Judge.me Platinum medals mean to how reviews are collected, how to leave your own, and where to find product ratings.

Are your reviews genuine?

Yes. We've partnered with Judge.me and Trustpilot, two independent review platforms that operate completely outside our control. This means we can't amend reviews or create fictitious feedback, so what you see is an honest reflection of what our customers genuinely think.

What are the Judge.me Platinum medals?

Judge.me awards medals based on how a store collects and displays reviews. We hold Platinum Authenticity, meaning 100% of our reviews are verified customer reviews with no fictitious feedback, and Platinum Transparency, meaning 100% of our reviews are publicly available with none hidden. Together they show our reviews are both real and openly displayed.

How do you collect reviews?

After an order is delivered, customers are invited to leave a review about their experience and the products they bought. Reviews are gathered and verified independently through Judge.me and Trustpilot, helping other makers shop with confidence and helping us keep improving.

Can I leave a review?

Yes, we'd love to hear from you. If you've ordered from us, you can leave a service review on Trustpilot using the button on this page, and you may also receive a review invitation by email after your order. Your feedback genuinely helps, both for us and for fellow makers deciding where to shop.

What if I'm not happy with my order?

Please get in touch with us first so we can put things right. We pride ourselves on friendly, helpful service, and most issues are quickly resolved. You can email hello@bluestreakcrystals.com and our team will be glad to help.

Do you also have product reviews?

Yes. As well as overall service reviews, many of our individual products carry their own customer reviews and star ratings through Judge.me. Look out for the ratings on product pages to see what other makers thought of a specific crystal, colour, or size before you buy.

Why Choose Bluestreak

As a Swarovski Authorised Distribution Partner and Preciosa Authorised Partner, we've earned the trust of thousands of makers through genuine crystals, fast tracked worldwide shipping, and friendly, knowledgeable service. Every review reflects our commitment to getting it right for our customers, order after order.

It's why designers and makers worldwide choose Bluestreak Crystals for quality, service, and sparkle that lasts.

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