Shipping Information

We offer a fast and reliable dispatch service, with orders shipped across the United Kingdom and worldwide via DPD and DHL Express. ✨

DPD provides a premium next-day delivery service within the UK and a dependable, cost-effective option for international shipments. DHL Express is globally known for its speed, reliability, and secure international delivery.

For full details on how we process your order before dispatch, including stock availability and back orders, please visit our Order Processing Information page.

📦 Dispatch Times

Orders placed before 12:00 PM (UK time) are dispatched the same day.
Orders placed after 12:00 PM (UK time) are dispatched the next business day.
If additional processing time is required, we'll notify you by email within one business day.

Please note: Orders are not dispatched on weekends or UK public holidays. While we aim to deliver within the timeframes specified, this can't be guaranteed due to factors outside our control.

✈️ Shipping Costs & Delivery Times

Shipping options, estimated delivery times, and costs are detailed below. Please note that "Estimated Delivery" refers to the transit time after your order has been dispatched.

In addition to our standard delivery services, we're pleased to offer:

Free DPD UK Shipping on orders over £150
Free DPD Direct Worldwide Shipping on orders over £300
Free DPD Air Express Worldwide Shipping on orders over £800

Free shipping is calculated on the order value excluding duties, tax, and shipping fees, and is available only in select countries.

United Kingdom ▾

DPD » 1 to 2 Business Days » £4.99 GBP
DHL Express GoGreen » 1 to 2 Business Days » £7.99 GBP
DPD » Next Business Day Delivery by 12pm » £9.99 GBP
DPD » Saturday Delivery » £12.99 GBP
DPD » Saturday Delivery by 12pm » £21.99 GBP

DPD shipping for remote areas such as the Channel Islands, Isle of Man, Jersey, and Northern Ireland takes 2-3 days for delivery and costs £11.99. DHL Express GoGreen costs £14.99.

Australia ▾

DPD Direct (DDP) » 5 to 10 Business Days for Delivery » $34.99 AUD
DPD Air Classic (DDP) » 4 to 7 Business Days for Delivery » $44.99 AUD
DHL Express GoGreen (DDP) » 3 to 5 Business Days for Delivery » $76.99 AUD

Customs duties, taxes, and tariffs are automatically calculated and prepaid at checkout, ensuring no unexpected fees upon delivery and a faster, hassle-free customs process. All shipping options are tracked with proof of delivery and signature on delivery.

Canada ▾

DPD Direct (DDP) » 5 to 10 Business Days for Delivery » $29.99 CAD
DPD Air Classic (DDP) » 4 to 7 Business Days for Delivery » $49.99 CAD
DHL Express GoGreen (DDP) » 2 to 4 Business Days for Delivery » $64.99 CAD

Europe ▾

DPD Direct Lite (IOSS) » 4 to 10 Business Days for Delivery » €14.99 EUR (only for orders under €150)
DPD Direct (DDP) » 3 to 8 Business Days for Delivery » €19.99 EUR
DPD Air Classic (DDP) » 2 to 6 Business Days for Delivery » €34.99 EUR
DHL Express GoGreen (DDP) » 1 to 3 Business Days for Delivery » €49.99 EUR

We are IOSS registered, which means that for orders under €150, taxes are pre-paid at checkout, eliminating customs duty charges on arrival and allowing for faster delivery without delays at customs.

Customs duties, taxes, and tariffs are automatically calculated and prepaid at checkout.

United States of America ▾

DPD Direct (DDP) » 5 to 10 Business Days for Delivery » $19.99 USD
DPD Air Classic (DDP) » 3 to 7 Business Days for Delivery » $29.99 USD
DHL Express GoGreen (DDP) » 2 to 4 Business Days for Delivery » $39.99 USD

🌍 Rest of the World ▾

DPD Air Classic (DDP) » 5 to 10 Business Days for Delivery » £39.99 GBP
DHL Express GoGreen (DDP) » 3 to 5 Business Days for Delivery » £59.99 GBP

🌐 Tariffs, Taxes & Customs Duties

For customers outside the United Kingdom, our website automatically calculates all applicable customs duties, taxes, and tariffs at checkout, paying them directly to your local customs authorities on your behalf. This ensures your order is processed efficiently and delivered without delays or unexpected costs.

What this means for you:

✅ All-Inclusive Pricing: Your order total, including customs duties and tariffs, is shown at checkout, so there are no surprise charges.
✅ Hassle-Free Delivery: No extra paperwork or customs fees to pay when your order arrives.
✅ Faster Delivery: Prepaid duties allow your shipment to clear customs more quickly.

For EU and Northern Ireland customers, we're also registered with the Import One-Stop Shop (IOSS) scheme, allowing you to pay EU tax upfront at checkout for all orders under €150, eliminating any additional customs duty charges.

🛡 Order Protection

Every order at Bluestreak Crystals comes with free Order Protection as standard, providing complete coverage for loss, damage, theft, missing items, incorrect items, and defective products. ✨ For full details on how Order Protection works and how to file a claim, please visit our Order Protection page.

📄 Commercial Invoices

When you place an order, you'll receive an order confirmation email containing a link to download your commercial invoice. You can also download invoices anytime from the My Account section of our website.

If you misplace your invoice or need a copy, please get in touch and we'll happily provide one, provided the request is within 90 days of the original order date. After this period, invoices can no longer be issued. ✨